Conscious selling is when no means no


Watches A few days ago I received an email from someone I don’t
know excited to share some “great news” with me.  He was sure his “opportunity” to become a
member of his network marketing team was a perfect fit for me. Rather than ask
what my business interests are he made a lot of assumptions.

Within a very short period of time I knew his
opportunity was not a good fit for me or my market. I thanked him for his
offer, graciously declined and assumed that was the end of any conversation on
the topic.

I received another email a short while later from the
same man trying to convince me this was a great opportunity and I would be wise
to join in.

Once more I declined, again assuming this was the end
of our discussion.

A third message from this man put my patience to the
test. This time he came from the perspective that it was not so much about how
I would benefit from this opportunity, but rather about how much he would
benefit from my network.

Although a part of me wanted to completely ignore his
third message I responded with, “I’m not sure how to get across that I’m
not interested in what your are offering. It doesn’t fit in my business model
and I would appreciate no further conversation on this.”

He finally got it. “Finally!” I thought to
myself.

The fact is, some people are still selling based on old
school methods. I began my sales career nearly three decades ago. In the early
days I read virtually every book I could get my hands on about how to sell
persuasively. I listened to records and cassettes (yep, back then we had
records and cassettes), went to workshops and talked to others who were in
sales.
Records

Something I read, had been taught and heard more than
once was, “If someone says no it simply means you haven’t asked the right
way for the sale.” Another common teaching was if the prospect said no
they obviously didn’t know what was good for them and the salespersons job was
to show them the error of their ways. Palllllleeeezzeeee!

Many a salesperson was taught all you had to do was ask
enough, push harder and eventually you would wear the prospect down. The fact
is, that’s the old way of selling. Rather than a happy customer you had irate
men and women wondering when you would leave and hoping never to see or hear
from you again.

The good news is there is a much better (and more
ethical way) of selling. Today, things are different. More and more men and
women sell based on a high level of integrity and consciousness. Actually, some
sales professionals have sold on a very conscious level for years.
Interestingly, they are likely the highest performers in an organization and their
industry.

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Soft Sell Marketing — Persuasion in Plain View

Jandj I am thrilled to have Judith Sherven, PhD and Jim Sniechowski, PhD as my guest bloggers today. Judith and Jim are the authors of an outstanding book that brings consciousness to the forefront of marketing and sales.

Following is an article called Soft Sell Marketing — Persuasion in Plain View

This afternoon I (Jim) began reading a book on subliminal persuasion.
It’s not the first persuasion book I’ve read, but it is the first with
an emphasis on subliminal.

And it goes against everything Judith and I believe in as Soft Sell
marketers and advocates for the Soft Sell, heart-centered
perspective—i.e. marketing with consciousness and conscience.

Just the use of the word “subliminal” is enough to go against how we
want to market. But in case you might not have a formal definition,
here it is (from www.dictionary.com):

Subliminal — existing or operating below the threshold of
consciousness; being or employing stimuli insufficiently intense to
produce a discrete sensation but often being or designed to be intense
enough to influence the mental processes or the behavior of the
individual

And for persuasion:

Persuasion—to induce one to undertake a course of action or
embrace a point of view by means of argument, reasoning, or entreaty.

There are a number of problems with the juxtaposition of “subliminal”
and “persuasion” as they are here defined, contradiction being the
obvious one.

But I want to focus on what the author of the book I’m reading has to say.

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8 Ways to Build Trust – and Sales – with Real Customer Stories

Stories I am pleased to welcome Casey Hibbard of Compelling Cases Inc. as the Street Smarts Marketing guest blogger.

 

8 Ways to Build Trust – and Sales – with Real Customer Stories

 

We’ve all heard it before, “People do business with people they like and trust.”

 

But trust just isn’t what it used to be.

 

Not that long ago, we met and did business nearly exclusively face-to-face. A handshake, eye contact and the ability to pick up the product helped establish trust and confidence in making a purchase.

 

Now, much of business takes place online or on the phone between parties miles, countries or continents apart.

 

On top of that, studies show consumers today have a record lack of trust in corporations.

 

Whatever you’re selling, you need new ways of earning buyers’ trust.

 

What do prospects trust in this climate? Actual anecdotes from other happy customers.

 

Capturing the experiences of your happiest, most successful customers in case studies and success stories boosts your credibility, educates buyers and shows them the results of what you offer.

 

Here are 8 ways to use customer stories to bring trust to your sales and marketing:

 

  1. Your home page – Tease a customer success story right on your home page, and then link to the full story – either a written story or customer video. Change the featured story occasionally.

 

  1. Teleseminars – Nothing is more powerful than providing an example to make your point. Feature a person or company that reinforces whatever topic you’re presenting.

 

  1. Blogging – People love to read about other people. Capture a compelling customer example in a story format and highlight that in a relevant blog post. At once, you increase your credibility and give your customer positive exposure.

 

  1. Conversation In any conversation with a prospect, drop in a relevant customer anecdote. Choose an example that matches the prospect’s goals and challenges and how you provided a solution.

 

  1. Newsletters – Run customer stories in e-newsletters that go to prospects and customers.

 

  1. Proposals – Include a couple of customer stories in a proposal for new business.

 

  1. Contributed articles – Submit an article featuring a customer success to a publication or website targeted to your audience.

 

  1. Direct email marketing – Capture the attention of prospects or customers by using a compelling customer story in an email campaign.

 

Get creative in finding ways to infuse your sales and marketing with the voice of your most successful customers to drive trust – and sales.

 

Casey Hibbard of Compelling Cases Inc. is author of Stories That Sell: Turn Satisfied Customers into Your Most Powerful Sales & Marketing Asset. For more tips on creating and using customer stories, sign up for a monthly e-tip or the Stories That Sell blog at www.storiesthatsellguide.com.

 

 

Discover how the top 1% of businesses and salespeople make a ton of money no matter what the economy is

Marktewart Sales and Marketing expert shows you how to make more sales and more money in the next 90 days than you probably made this year. No matter the economy or brand you are selling.
Kathleen Gage

Have you ever wondered why just a select few salespeople and businesses make a lot more sales and tons more money than all the others? Are you interested in knowing the secrets to how superstar businesses and salespeople always seem to have prospects calling and asking for them and how those salespeople close such a high percentage of their deals?
Kathleen Gage
Do you want to know how the top 1% of businesses and salespeople make a ton of money no matter what the economy is? The reason these successful businesses and salespeople do so well is they have the right information and take the right actions at the right time. That sounds simple and it is simple, but most people just don’t know what to do, how to do it and when to do it.

Kathleen Gage

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What if everything you were taught about business were wrong?

Over the last 30 years I have read hundreds of books; listened to thousands of hours worth of cassettes, CDs, and DVDs; and been to many seminars and workshops that have enhanced my knowledge base.

Something I have come to know is that life is about flow rather than force. And yet, so often we can find ourselves trying to force a situation, rather than letting things unfold in a natural order.

In the last few years there has been much conversation throughout the globe about flow rather than force. Books like The Secret, A New Earth, The Power of Intention and so much more have shifted the way many people view their life, both personally and professionally.

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Mastering the Ask in Sales

Phonme Are you looking for ways to increase your sales and revenues? Need more clients you can work with? Wondering what to do with a downturn economy?

If you answered yes, then you need to master the ask in sales!

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